Answering The Question: “what Is The Culture Like At Vts?”

Louisa Petkov, Senior Talent Acquisition Manager astatine VTS, answers this question.

Usually astatine nan extremity of each question and reply nan tables move and interviewers ask “do you person immoderate questions for me?”. At this stage, 1 of nan astir communal questions is “how would you picture nan civilization astatine nan company?”. This is simply a chance to study much astir nan institution you mightiness beryllium joining - and what could beryllium a amended mobility to inquire successful bid to get a image of what it’s for illustration to activity there?

From personification who is answering this question, civilization tin beryllium a difficult point to picture arsenic it is thing innately intangible, multifaceted, and permeates beautiful overmuch everything astir nan acquisition of moving there. I break it down into 3 parts to springiness an thought of our civilization astatine VTS and for candidates to person what they request to study much astir it aft we speak.

Company Values

When you boil things down, a company’s civilization should beryllium anchored successful nan values they hold.

As personification who is interviewing, a bully spot to commencement is to study what they are, and to spot if they align pinch your individual values. A institution that you will want to subordinate will person values that resonate pinch you and they will unrecorded by them.

There are immoderate signals to salary attraction to which speak to this. One is really nan question and reply process is conducted (the process and wide experience), and different is really labor explicate their acquisition moving there. From there, you tin spot if these signals are accordant pinch nan values communicated by nan company.

At VTS, our values are what drives us. They are:

We besides person our VTS Mindset.Action. Boldness. Resilience. Teamwork.

If our values are our heart, our mindset is really we get things done.

Living these values

We return our values earnestly and we cognize that it’s 1 point to opportunity we person these values, nan adjacent measurement is to guidelines by them successful our practices and policies. Another measurement we do this is by having a dedicatedValues Interviewto guarantee caller teammates that subordinate are aligned pinch our values, because nan measurement that we uphold them is done our group and really we activity together each day. We besides observe labor who are exemplary successful surviving our values pinch bi-monthlyValues Award Winners announced successful our company-wide All Hands gathering and are provided pinch an other $1,000 to their Learning and Development stipend.

Apart from this, present are a fewer much examples of really we’ve put each worth into action.

Appreciate nan difference.We thrive connected unsocial perspectives and experiences. We usage them to amended ourselves, our work, and our community.

• We are progressive successful our committedness to DE&I:through partnerships pinch 15+ Diversity groups and events. Our partnerships tin beryllium recovered connected ourcareers page.
• We supply abstraction for our group to connect:through 7 progressive Employee Resource Groups (ERG’s) you tin viewhere. On your first time you are besides assigned a VTS buddy extracurricular of your section to person personification to move to for different perspectives and immoderate VTS questions.
• We don’t time off things to chance:we person a yearly Strategic Diversity and Inclusion Plan (SDIP), and supply training connected values interviewing and unconscious bias workshops.
• We cheque in:through 1-1’s and worker surveys. Our past study recovered 91% of labor consciousness included and accepted astatine VTS.

Move arsenic one.Collaboration is essential. We run arsenic 1 squad pinch a shared mission.

• Growth is everyone’s responsibility:feedback is simply a continuous process astatine VTS, and we alsohave dedicated clip to reappraisal capacity and goals specified arsenic 360° reviews doubly a year, yearly Mentorship programs, arsenic good arsenic ongoing and regular 1-1’s to guarantee you are connected track. We expect group to beryllium proactive successful soliciting feedback if they request it to get clarity aliases to move guardant truthful that we tin supply that support aliases person nan due conversations.
• We are a team:We don’t activity successful silos. Many of our institution initiatives are transverse departmental pinch shared OKRs to clasp everyone accountable for their individual parts of nan project. Within merchandise and engineering, we run successful an agile improvement modelso that we person a people-centric attack successful our process and nan improvement of our products.

Take ownership.We are bold successful our actions and accountable for nan results.

• You are a trusted personnel from time one:We will springiness you work and spot you to beryllium accountable, arsenic good arsenic recognized, for your results - nary matter your tenure aliases level.
• We make your maturation way clear:Many departments person aCareer Ladderin bid to specify nan competencies expected of different levels of a role. Removing ambiguity helps you understand wherever you are successful your profession astatine VTS, and what nan adjacent steps are to create skills that will get nan results you are looking for.
• We perceive to you:We purpose to align your master improvement astatine VTS pinch your profession goals, truthful erstwhile you subordinate you are not constricted to 1 path. There are profession tracks for individual contributors to create their skills, arsenic good arsenic paths for leadership.

Be curious.Curiosity fuels our growth. We activity opportunities to thatch arsenic good arsenic to learn.

• Learning and improvement stipends:we supply monetary resources for you to usage towards processing master and individual skills aliases interests astatine your ain pace.
• Internal VTS Academy:we person our soul learning level wherever labor tin study much about, aliases brushwood up on, our products, departments, and processes.
• We study from each other: we do this by first creating psychological safety, arsenic good arsenic opportunities for general and informal feedback, workshopping, and methods for illustration channels aliases guilds for sharing ideas aliases information.

Be customer obsessed.We're committed to making our customers smarter and faster. When they succeed, we succeed.

We revolve our strategical decisions astir customer outcomes, perceive intimately to our customers and return feedback seriously. We person compassion and empathy for our customers and make judge they consciousness it, we excavation successful and inquire bully questions.

• For Sales and customer-facing teams, this intends identifying nan customer outcomes our package needs to present and revolving our full income process astir that truth.
• For Product and Engineering,this intends having an result driven merchandise improvement process and not a characteristic driven merchandise improvement process.

Strive for excellence.Through changeless invention and iteration, we get amended everyday.

You tin spot that successful really we interact pinch our customers and build product. Hear much astir this from our leaders successful Client Success & Sales below:

Ryan Sprouls - Senior Manager, Client Success:

“We are nan sound of nan customer. We go a portion of nan client’s business to understand their symptom points. We look to maximize nan worth of our merchandise for our clients and are location to activity transverse functionally to make judge that is achieved astatine each shape of their life cycle. Because erstwhile our client’s succeed, we succeed.”

Jasprit Gupta - Senior Manager, Support:

“We thief spot teams activate their commercialized existent property spaces and prosecute their tenants, resulting successful real-time tenant insights. We empower and guideline property, marketing, and operations teams to optimize their usage of nan VTS Tenex Platform for building communications, events, and operations to create a seamless tenant in-office experience. We continually supply merchandise updates and recommendations arsenic good and activity wrong nan business to item customer merchandise feedback, truthful that spot teams tin proceed to germinate their tenant engagement programme to positively power retaining and attracting tenants.”

Eric Doran - VP of Sales:

“We pridefulness ourselves connected knowing our customers and nan manufacture good successful bid to propose a thoughtful and strategical solution for them. We want to make judge that we are speaking to them successful a measurement that makes consciousness to them and is applicable to nan day-to-day challenges that they are facing. We anchor everything we do successful information and that is what we’re driving solutions from successful bid to beryllium experts and portion of nan alteration guidance of nan implementation of solutions crossed an organization.”

Sean Weinhouse - VP of Customer Success:

“We are perpetually improving our gross team’s expertise to guideline an information and present nan perfect solution for our clients’ challenges. While this invention happens gradually passim nan year, we make a concerted effort astatine nan opening of each 4th to tally soul workshops and training to guarantee nan full gross squad is accordant and connected brand. Additionally, we thoroughly measurement really successful our squad is by search gross targets and collecting anecdotal feedback from our clients. We do our champion to neglect accelerated and people correct done amended processes, messaging aliases collateral.”

You tin spot it successful nan really we dainty our people

We look for caller ways to support our people.

• In 2022 we introduced a phased return to activity program, which allows full-time superior caregivers to activity 60% of their workweek astatine 100% salary for up to nan first 4 weeks pursuing their return from paid parental leave.

We observe our people.

• We spotlight our Values Award winners and supply them pinch other costs towards their learning and improvement stipend.
• We amplify our employee’s voices connected platforms for illustration our LinkedIn Life page & InHersight.

You tin do this from different sources. One measurement is from nan question and reply process by asking group astir their experiences, their challenges, and really they person been supported successful their profession & individual growth.

Hear straight from our people

Another measurement is done reference our contented wherever you tin perceive from different voices astatine VTS. We person aggregate channels which you tin peruse beneath wherever group talk astir topics for illustration their master journey, arsenic good arsenic their teams, projects, and experiences.

• VTS Blog- cheque retired our #WeAreVTS series
• LinkedIn Life Page -  cheque retired our Who we Are page and our different teams 

The sources supra are places wherever we effort to springiness group a look into what life is for illustration astatine VTS, and besides to spotlight our labor - we are proud of our group and want to admit them and each that they do! Will we spot you present next? :)

Louisa is simply a Senior Talent Acquisition Manager astatine VTS.